Using the Site

How do I create a new user account?
Go to our Sign Up page, then fill out the form. Make sure you complete all of the required fields. Once you complete the form, you will be instructed to che...
Mon, May 10, 2021 at 10:28 AM
What is the Site Tutorial?
The Site Tutorial provides helpful insight on navigating through The Site Tutorial will show you how to navigate through the website,...
Mon, May 10, 2021 at 10:28 AM
What is a Sample Course?
Curious as to what we're all about? The Sample Course is an actual course from our curriculum that you can enroll in for free. It will give you an idea...
Wed, Sep 29, 2021 at 1:13 PM
What is a block?
A block is a the navigational tool located on the right-hand column of the website (e.g. Navigation, Settings, Email Support, etc.).
Mon, May 10, 2021 at 10:28 AM
How do I contact my instructor?
You can contact your instructor by email. Visit the Course Facilitators page to find the email address for each instructor. You can also contact the facilit...
Mon, May 10, 2021 at 10:29 AM
How do I access my profile?
You'll need to be logged in to access your profile. Once logged in, locate My Courses in the upper-right corner of your screen. Click My Courses then P...
Mon, May 10, 2021 at 10:29 AM
I tried to create an account and it says that my email account is already in use. What do I do?
Each user account created on our site requires a unique email address, so you cannot create multiple user accounts with the same email address. If you need ...
Mon, May 10, 2021 at 10:29 AM
When are the courses on available?
Many of our courses are available on-demand, 24/7. The exceptions to this are synchronous courses which have specific begin and end dates and are time-limit...
Mon, May 10, 2021 at 10:30 AM
What devices should be used for taking courses on Child Care Training?
We recommend that all coursework be done on a laptop or desktop computer as to avoid any technical issues pertaining to visual discrepancies, lack of conten...
Mon, May 10, 2021 at 10:30 AM
How can I access my account if I forgot my password?
You can go through our “forgot password or username” recovery. There is a prompt underneath the login inputs that you can click on that will redirect you, i...
Mon, May 10, 2021 at 10:31 AM